Information We Collect

When you use kinarevix's services, we collect different types of information to provide you with accurate financial forecasting and budgeting tools. Here's what we gather and why it matters.

Personal Information You Provide

This includes information you actively share with us when creating an account or using our services:

• Name, email address, and phone number for account creation and communication
• Financial data you input for budgeting and forecasting purposes
• Business information if you're using kinarevix for commercial planning
• Payment details when subscribing to premium features
• Feedback and correspondence you send to our support team

Automatically Collected Information

We collect certain technical information automatically when you interact with our platform:

• Device information including IP address, browser type, and operating system
• Usage patterns such as features accessed and time spent on platform
• Log data including error reports and system performance metrics
• Cookie data for session management and preference storage

How We Use Your Information

Your data serves specific purposes that directly benefit your experience with kinarevix. We don't use your information for unrelated purposes without your explicit consent.

We analyse aggregated, anonymised data to understand how users interact with our platform. This helps us identify which features are most valuable and where we need to make improvements. Your individual financial data is never shared or used for marketing purposes.

Data Storage and Security

We store your information on secure servers located in Australia, with backup systems in place to prevent data loss. Our infrastructure meets industry standards for financial data protection.

Our security measures include:

• End-to-end encryption for all data transmission between your device and our servers
• Multi-factor authentication options for account access
• Regular penetration testing and vulnerability assessments
• Strict access controls limiting employee access to customer data
• Automated monitoring systems that detect and respond to suspicious activity
• Regular backups stored in geographically separate locations

While we implement robust security measures, no system is completely impenetrable. We maintain an incident response plan and will notify affected users within 72 hours if a data breach occurs, as required under Australian privacy legislation.

Your Privacy Rights

Under the Australian Privacy Act 1988 and Privacy Amendment Act 2022, you have specific rights regarding your personal information. We've made it straightforward to exercise these rights.

To exercise any of these rights, email us at support@kinarevix.com with your request. We'll verify your identity and respond within 30 days. There's no fee for reasonable requests, though we may charge for excessive or repetitive requests.

Data Sharing and Third Parties

We don't sell your personal information to anyone. Period. However, we do share data with specific service providers who help us operate kinarevix effectively.

Service Providers We Work With

• Cloud hosting providers for server infrastructure and data storage
• Payment processors to handle subscription transactions securely
• Email service providers for account notifications and support communications
• Analytics tools that help us understand platform performance (using anonymised data)
• Security services for fraud detection and prevention

All third-party providers are contractually bound to protect your data and can only use it for the specific services they provide to us. We regularly audit these partners to confirm they meet our security and privacy standards.

Legal Disclosure Requirements

We may disclose your information if required by Australian law, court order, or government regulation. This includes responses to valid subpoenas or investigations by law enforcement. We'll notify you of such requests unless legally prohibited from doing so.

Data Retention Periods

We keep your information only as long as necessary for the purposes outlined in this policy. Different types of data have different retention periods based on legal requirements and business needs.

• Active account data is retained while your account remains open and for 12 months after closure
• Financial transaction records are kept for 7 years to comply with Australian tax laws
• Support correspondence is retained for 3 years after resolution
• Marketing consent records are kept indefinitely to prove compliance with consent requirements
• Security logs are maintained for 2 years for incident investigation purposes

After these retention periods expire, we securely delete or anonymise your data so it can no longer identify you. Anonymised data may be retained indefinitely for statistical analysis and platform improvement.

Cookies and Tracking Technologies

kinarevix uses cookies to make your experience smoother and more personalised. You can control cookie settings through your browser, though some features may not work properly if you disable certain cookies.

Types of Cookies We Use

• Essential cookies that enable core functionality like logging in and saving your preferences
• Performance cookies that help us understand which features are most used
• Session cookies that remember your actions during a single browsing session
• Security cookies that help protect your account from unauthorised access

We don't use advertising cookies or share cookie data with third-party advertisers. Most cookies expire when you close your browser, though some persist for up to 12 months to remember your preferences on return visits.

Children's Privacy

kinarevix is designed for adults managing personal or business finances. We don't knowingly collect information from individuals under 18 years of age. If you're under 18, please don't create an account or provide personal information without parental consent.

If we discover that we've inadvertently collected data from someone under 18, we'll delete it promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and display a notice on the platform for at least 30 days.

The date at the top of this policy indicates when it was last revised. Continued use of kinarevix after changes take effect means you accept the updated policy. If you disagree with changes, you can close your account before they become effective.

Complaints and Disputes

If you have concerns about how we handle your personal information, we want to hear from you. Contact our privacy team first, and we'll work to resolve the issue within 30 days.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're the independent authority responsible for privacy matters in Australia. Visit oaic.gov.au for details on their complaint process.